Jakarta International Customer Service Institute (JICSI)

JC-Assistant Controller

Assistant Controller

Job Summary

Supporting most aspects of accounting management. Assisting in the formulation of internal controls and policies to comply with legislation and established best practices. Assisting in the preparation of financial statements in compliance with official guidelines and requirements

You will be responsible for identifying and preventing discrepancies and helping set up control systems. An effective assistant controller has good knowledge of accounting principles. You must be organized professionals with a great eye for detail. You must be reliable and able to carry out tasks autonomously and collaboratively.

The goal is to contribute to keep the accounting and financial processes of the company up to standard and ensure accurate financial reporting and control. You will report to a financial controller.

Responsibilities:

  • Support most aspects of accounting management (billing, tax forms, reporting etc.).
  • Assist in the formulation of internal controls and policies to comply with legislation and established best practices.
  • Assist in the preparation of financial statements in compliance with official guidelines and requirements.
  • Manage journal entries, invoices etc. and reconcile accounts for the monthly or annual closing.
  • Assist in the preparation of budgets or forecasts.
  • Participate in preparation for the annual audit.
  • Help in development of reports for management or regulatory bodies.
  • Review the company’s accounting information to identify and resolve inaccuracies or imbalances.
  • Utilize accounting IT system to facilitate processes and maintain records.

Requirements:

  • Proven experience as assistant controller or other similar position.
  • Solid knowledge of GAAP (Generally Accepted Accounting Principles) and regulations.
  • Excellent knowledge of accounting and financial processes (budgeting, financial closure, reporting etc.).
  • Understanding of data analysis and forecasting.
  • Working knowledge of MS Office (especially excel) and accounting software (e.g. SAP).
  • Well-organized with ability to prioritize.
  • Very good communication and interpersonal skills.
  • Attention to detail and problem-solving ability.
  • BSc/BA in accounting, finance or relevant field is preferred.
  • Professional certification (e.g. CPA) is a plus.

Certified Customer Service Professional CCSP​

Certified Customer Service Professional disiapkan untuk para pekerja atau freshgraduate yang berfokus dalam pelayanan pelanggan. 

Terdiri dari 8 modul inovatif yang disesuaikan dengan budaya pelayanan di Indonesia, CCSP menjadi pelatihan paling dibutuhkan untuk para customer service professional.

MATERI :

  1. Konsep dasar pelayanan pelanggan
  2. Membangun relasi dengan pelanggan
  3. Pelayanan pelanggan pada berbagai jenis organisasi
  4. Mencocokkan antara fitur dan manfaat dari produk dan jasa perusahaan
  5. Berkomunikasi secara efektif
  6. Bekerjasama dalam Tim untuk memberikan layanan pelanggan terbaik
  7. Sistem & prosedur pelayanan pelanggan
  8. Faktor diri customer service yang dapat memberikan pelayanan terbaik

Cuplikan Materi