Responsibilities:

• Undertake all customer support tasks in external facilities.
• Operate efficiently to conclude all on site installation, repair, maintenance and test activities.
• Guarantee that the work progress accurately follows the agenda.
• Perform troubleshooting and strive to resolve issues.
• Produce frequent and analytical service reports.
• Operate vehicle in a safely manner and use field automation systems.
• Adhere to company’s given rules and regulations.
• Team up with colleagues and pass on important information.
• Discern customer needs and offer advice or recommendations.
• Formulate relationships of trust with customers.