With 7 Topic Training Related to
Marketing Research
- Modul 1 : Foundational of Marketing Research
- Modul 2 : Strategic Marketing
- Modul 3 : Set up Marketing Research Team in an Organization
- Modul 4 : Understanding Marketing Research Project Cycle
- Modul 5 : Quantitative Research
- Modul 6 : Qualitative Research
- Modul 7 : Desk Research & Marketing Intelligence
- Modul 8 : Case Study + Project Presentation
- Modul 1 : Memahami Customer Centricity
- Modul 2 : Ekuitas Pelanggan
- Modul 3 : Customer Lifetime Value
- Modul 4 : Customer Relationship Management
- Modul 5 : Membangun Keunggulan Berkompetisi
- Modul 6 : Mengembangkan Strategi Customer Centric
- Modul 7 : Marketing Perspective
- Modul 8 : Memahami Kebutuhan dan Harapan Pelanggan
- Modul 1 : Know and understand your customer
- Modul 2 : Measuring Loyalty
- Modul 3 : Using the Data
- Modul 4 : Understand why customers don’t stay
- Modul 5 : Segment the Customer Base
- Modul 6 : Listen to their requirements and what will make
them happy - Modul 7 : Creating Customer Loyalty – 1
- Modul 8 : Creating Customer Loyalty – 2
- Modul 1 : Foundation of Marketing Research
- Modul 2 : Foundation of Customer Satisfaction Survey
- Modul 3 : Customer Satisfaction Survey Tools
- Modul 4 : Last Meeting Case Study & Presentation
- Module 1 : Introduction to Data Management
- Module 2 : Database Management Systems
- Module 3 : Developing Data Management Strategy
- Module 4 : Data Integration
- Module 5 : Master Data Management
- Module 6 : Data Governance
- Module 7 : Challenges and risks to Data management
- Module 8 : Data security and regulatory compliance
- Module 1 : Introduction to Customer Service in Healthcare
- Module 2 : Communication Skills
- Module 3 : Empathy and Compassion
- Module 4 : Handling Difficult Situations
- Module 5 : Professionalism and Ethics
- Module 6 : Enhancing Patient Satisfaction
- Module 7 : Cultural Competence and Inclusivity
- Module 8 : Team Collaboration and Leadership in Customer Service
- Module 9 : Legal and Regulatory Aspects
- Module 1 : UNDERSTANDING THE VOICE OF THE CUSTOMER
- Module 2 : KEY ELEMENTS
- Module 3 : BEST PRACTICES OF MARKET RESEARCH
- Module 4 : MARKET INTELLIGENCE
- Module 5 : MARKETING STRATEGY FOR CUSTOMER-FOCUS AND ENGAGEMENT
- Module 6 : CUSTOMER LIFETIME VALUE
- Module 7 : RESULTS INTO ACTION