Jakarta International Customer Service Institute (JICSI)

JC-Telemarketer

Telemarketer

Job Summary

Telemarketers sell products or services to customers by contacting them telephonically from a directory.  To be successful as a Telemarketer you should have a positive attitude and excellent telephone etiquette. The ideal Telemarketer will remain calm and professional under pressure and always treat clients with respect.

Responsibilities:

  • Contact potential clients telephonically.
  • Read the prepared script when pitching the company’s products and services.
  • Provide any information that the client requests.
  • Redirect calls to the relevant department if necessary.

Requirements:

  • A high school qualification or equivalent.
  • Excellent verbal communication skills.
  • Professional tone.
  • Ability to remain calm under pressure.