Rudyanto HP Manullang

Modul 10 Contact Centre Agent Professional

Social Media & Customer Service Professional MULAI 3 & 4 Agustus – Amaris Hotel Thamrin City Jakarta19 & 20 Oktober 2023 – Amaris Hotel Thamrin City Jakarta DURASI Online Training : 4 x 3 jam Zoom Meeting Offline Training : 2 x 6 jam Pelatihan BIAYA INVESTASI Online Training : – Offline Training : –

Customer Service Professional for Manager (CCSM) MULAI 26 & 27 April 2023 – Amaris Hotel Thamrin City Jakarta3 & 4 Mei 2023 – Kantor JICSI Cibubur Bekasi 15 & 16 Juni 2023 – Amaris Hotel Thamrin City Jakarta5 & 6 Juli 2023 – Kantor JICSI Cibubur Bekasi18 & 19 Agustus 2023 – Amaris Hotel Thamrin

Customer Service for Contact Centre Agent MULAI 27 & 28 Juli 2023 – Amaris Hotel Thamrin City Jakarta6 & 7 Juli 2023 – Hotel dafam Malioboro Yogyakarta5 & 6 September 2023 – HotelGolden Flower Bandung29 & 30 November 2023 – Hotel Ibis Bali Kuta DURASI Online 4 Days Training 4 x 3 jam Zoom Meeting

Customer Service Professional for Supervisor MULAI 3 & 4 Mei 2023 – Amaris Hotel Thamrin City Jakarta10 & 11 Mei 2023 – Kantor JICSI Cibubur Bekasi20 & 21 Juni 2023 – Amaris Thamrin City Jakarta 13 & 14 Juli 2023 – Amaris Hotel Thamrin City Jakarta20 & 21 Juli 2023 – Kantor JICSI Cibubur Bekasi1

Certified Customer Service Professional for Staff (CCSP) MULAI 5 & 6 Juni 2023 – Kantor Jicsi Bekasi6 & 7 Juni 2023 – Hotel Jayakarta Lombok8 & 9 Juni 2023 – Amaris Hotel Thamrin City Jakarta12 & 13 Juni 2023 – Kantor Jicsi Bekasi13 & 14 Juni 2023 – Oduo Weston Jambi Hotel15 & 16 Juni

Tes Customer Service [WATU 128]

Psikotes Seleksi Posisi Customer Service Professional 1. PSIKOTES DASAR Waktu Pengerjaan : 1 jam 2. General Check Up for Customer Service Professional Waktu Pengerjaan : 45 menit 3. EQ MAP Waktu Pengerjaan : 1 jam