Video Modul 5 CCSP SPV
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Jakarta International Customer Service Institute (JICSI)
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Video Modul 7 7.1 Difficult Customers http://www.jicsi.co.id/wp-content/uploads/2021/03/7.1-CCSP-SPV.mp4 7.2 Why People Buy http://www.jicsi.co.id/wp-content/uploads/2021/03/7.2-ccsp-spv-1.mp4 7. 3 The Role of Behavioral Style http://www.jicsi.co.id/wp-content/uploads/2021/03/7.3-1-1.mp4 7.4 Handling Difficult Customer http://www.jicsi.co.id/wp-content/uploads/2021/03/7.4-1.mp4 7.5 Working with Internal Customers (Coworker) http://www.jicsi.co.id/wp-content/uploads/2021/03/7.6-1.mp4 7.6 Monitor the Result http://www.jicsi.co.id/wp-content/uploads/2021/03/7.7-1.mp4 Handling Emotions with Emotion-Reducing Model http://www.jicsi.co.id/wp-content/uploads/2021/03/7.4-1.mp4
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Modul 4 Servant Leadership Read More »
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Sesi 1 – Contact Centre Training Read More »
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