Jakarta International Customer Service Institute (JICSI)

Magdalena Etika

JC-Digital Marketing Director

Digital Marketing Director Job Summary As a Digital marketing director, you should have in-depth marketing experience and a passion for digital technologies. You will work closely with different teams to ensure consistency through all digital marketing channels. You should also provide forward-thinking ideas to build and maintain a strong company web presence. Responsibilities: Build our […]

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JC-CRM Director

CRM Director Job Summary Monitoring relationships with existing customers through CRM systems. Ensuring the CRM system provides an effective sales funnel. Developing and implementing marketing techniques that will drive new customers. In this role, you will coordinate with our Sales and Marketing directors to boost our company’s market presence and increase customer engagement. To be

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JC-Content Strategist

Content Strategist Job Summary Managing our editorial calendar to ensure timely publication. Assigning blog posts to writers. Identifying gaps in our content and recommending new topics. Content Strategist responsibilities include publishing our monthly newsletter, tracking website traffic and user engagement and generating new blog post topics. If you have creative ideas about how to engage

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JC-Content Editor

Content Editor Job Summary Writing blog posts and marketing copy to promote our products and services. Proofreading, re-structuring and editing articles by content writers. Updating our website and social media pages with new content. Content Editor responsibilities include producing the monthly newsletter, fact-checking writers’ articles and optimizing written pieces to increase user engagement. If you

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JC-Communications Assistant

Communications Assistant Job Summary Helping implement communications projects and strategies. Drafting and editing materials and communications copy. Collecting data and maintaining databases. In this role, you should be an excellent communicator with strong attention to detail. If you also have administrative and social media marketing experience, we’d like to meet you. Ultimately, your goal will

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JC-Brand Manager

Brand Manager Job Summary Analyzing our brand positioning and consumer insights. Helping shape and communicate our vision and mission. Translating brand elements into plans and go-to-market strategies. Brand managers are the people who shape a company’s outward image. To do that, you’ll need to uncover consumer insights and deliver innovative marketing campaigns. We’ll turn to

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JC-Associate Brand Manager

Associate Brand Manager Job Summary Conducting research to identify market trends and target customers’ preferences. Creating marketing plans to increase brand awareness. Ensuring brand presence in online and offline channels. We are looking for an Associate Brand Manager to participate in designing and implementing effective marketing strategies to build our brand and increase customer engagement.

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JC-Advertising Account Executive

Advertising Account Executive Job Summary Listening to advertising suggestions and wishes of the clients and communicating them to the appropriate people inside the agency. Learning about the clients’ industry and business activities to suggest more personalized solutions. Collaborating on promotional events or advertising material that suits the account and clients’ goals. Your work will be

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JC-Telemarketing Executive

Telemarketing Executive Job Summary   Telemarketing Executives usually operate from call centers, where they direct and supervise the duties of Telemarketers. Telemarketing Executives also set and communicate quotas on a regular basis. To ensure success as a Telemarketing Executive , you should foster a collaborative work environment that is free from distractions. Ultimately, a phenomenal

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JC-Telemarketer

Telemarketer Job Summary Telemarketers sell products or services to customers by contacting them telephonically from a directory.  To be successful as a Telemarketer you should have a positive attitude and excellent telephone etiquette. The ideal Telemarketer will remain calm and professional under pressure and always treat clients with respect. Responsibilities: Contact potential clients telephonically. Read

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