Jakarta International Customer Service Institute (JICSI)

Magdalena Etika

JC-Facilities Manager

Facilities Manager Job Summary Facilities Managers ensure that a building’s services meet the needs of the workers it houses. Their primary responsibilities include inspecting and repairing electrical and plumbing services, managing janitorial duties and ensuring adequate catering and vending services. Facilities Managers are responsible for creating a suitable working environment, ensuring facilities are always clean […]

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JC-Executive Secretary

Executive Secretary Job Summary Executive Secretaries are highly skilled professionals who support executives or management in an administrative capacity. They conduct research, manage schedules, and provide efficient and effective administrative support. Executive Secretaries are expected to multi-task and work well under pressure in a fast-paced environment. To ensure success, Executive Secretaries should be organized, have

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JC-Executive Assistant

Executive Assistant Job Summary An executive assistant is commonly found answering phones, screening visitors, making travel arrangements, preparing reports, filing and organizing documents, recording meeting minutes, and performing basic bookkeeping tasks. You will manage mostly business related tasks for the team such as creating reports, organizing travel and accommodation, taking minutes, and other organizational tasks.

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JC-Excecutive Administration Assistant

Excecutive Administration Assistant Job Summary Also known as an Executive Assistant, the Executive Administrative Assistant provides clerical support to offices by answering phone calls and emails, greeting clients and scheduling meetings for executives. To be successful as an Executive Administrative Assistant you must have excellent verbal and written communication skills and the ability to perform

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JC-Enrollment Specialist

Enrollment Specialist Job Summary Enrollment Specialists are employed in a variety of industries including healthcare, education, insurance, and social services. They handle applications, collect information, provide advice and determine candidates’ eligibility for programs or courses. The Enrollment Specialist will be responsible for assessing applications, handling documentation, collecting information, entering data and providing customer service. To

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JC-Documentation Specialist

Documentation Specialist Job Summary Documentation Specialists are administrative workers who manage office documents. Their primary responsibilities include organizing an archiving system, retrieving documents upon request and outlining a long-term storage strategy. Documentation Specialists are responsible for outlining a long-term storage strategy, working with colleagues to ensure consistency of documentation practice across the company and training

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JC-District Manager

District Manager Job Summary District Managers oversee the operations of multiple stores within a region. Their primary responsibilities include recruiting and training store managers, setting regional goals and ensuring that the stores under their supervision adhere to company and industry regulations. District Managers are responsible for setting regional goals such as sales estimates and revenue

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JC-Dispacther

Dispacther Job Summary The purpose of a Dispatcher is to respond to a company’s emergency or non-emergency calls for help and information. Their duties include monitoring routes, updating call logs, and recording call information. Dispatchers usually work in the shipping or emergency service industry. To excel in this position, all candidates should be able to

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JC-Director Of Facilities

Director Of Facilities Job Summary Also known as Directors of Building and Facilities Operations, Directors of Facilities are tasked with overseeing facilities operations, managing facilities budgets, directing routine maintenance, responding to emergencies, managing risk, managing contractors, overseeing security, and conducting site inspections. Duties for the Director of Facilities will include directing facilities functions, implementing policies

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JC-Director Of Administration

Director Of Administration Job Summary Also known as Directors of Operations or Operations and Administration Directors, Directors of Administration are tasked with coordinating daily operational functions, streamlining management systems, monitoring budgets, supervising managers, improving business efficiency, requesting audits, and analyzing financial data. Duties for the Director of Administration will include managing administrative staff, guiding operating

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