Jakarta International Customer Service Institute (JICSI)

Magdalena Etika

JC-Department Manager

Department Manager Job Summary Department Managers oversee the functioning and productivity of a company division. Their primary responsibilities include recruiting and dismissing staff, establishing and working towards strategic departmental goals and managing a departmental budget. Department Managers are responsible for outlining strategic departmental targets, ensuring the highest level of quality is met and cultivating a […]

JC-Department Manager Read More »

JC-Day Porter

Day Porter Job Summary Day Porters are responsible for making sure a company facility looks neat and presentable to the public. They help uphold the image of a facility by performing basic maintenance tasks including trash removal, front lobby support and restroom restocks. Also referred to as a Janitor or Day Matron. Overall duties will

JC-Day Porter Read More »

JC-Data Entry Typist

Data Entry Typist Job Summary Data Entry Typists use information from various sources to formulate typed documents that are usually technical in nature. Data Entry Typists typically work from company offices, though some work from home. The Data Entry Typist will inspect job briefs and gather the applicable materials required for each task. You will

JC-Data Entry Typist Read More »

JC-Data Entry Clerk

Data Entry Clerk Job Summary Data Entry Clerks gather data and capture the information into databases. This may include gathering documents from various sources. This may also include extracting information from these materials, capturing data into databases and storing hard copies. The Data Entry Clerk will capture the data into relevant databases in a timely

JC-Data Entry Clerk Read More »

JC-Coordinator

Coordinator Job Summary Also known as an Event Coordinator or Project Coordinator, Coordinators are responsible for ensuring that tasks or events are carried out successfully by working with all relevant role-players to bring together resources, information, and services. The Coordinator will also be responsible for liaising with clients, contacting vendors and working with various staff

JC-Coordinator Read More »

JC-Clerk

Clerk Job Summary Clerks perform a variety of clerical and administrative duties such as answering the telephone, typing documents, filing, and liaising with clients. They are also known as general office clerks, administrative assistants, receptionists and office assistants. Responsible for answering the telephone and taking messages, greeting clients, data capturing, filing, responding to queries from

JC-Clerk Read More »

JC-City Clerk

City Clerk Job Summary Also known as a municipal clerk or city secretary, a City Clerk works for the city council where they perform a range of clerical duties and legal requirements, such as recording the minutes of council meetings, filing municipal records, and drafting agendas. To excel in this role, you will need to

JC-City Clerk Read More »

JC-Business Manager

Business Manager Job Summary The role of a Business Manager is to supervise and lead a company’s operations and employees. They perform a range of tasks to ensure company productivity and efficiency including implementing business strategies, evaluating company performances, and supervising employees. Superb interpersonal and leadership skills are vital for this role, as good teamwork

JC-Business Manager Read More »

JC-Branch Manager

Branch Manager Job Summary Branch Managers are also responsible for monitoring sales and creating sales reports, training and managing staff, and asking clients for feedback.   To be successful as a Branch Manager, you must have strong leadership abilities and excellent organizational skills. A good Branch Manager can multitask and delegate duties to employees where

JC-Branch Manager Read More »