Jakarta International Customer Service Institute (JICSI)

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JC-Clerk

Clerk Job Summary Clerks perform a variety of clerical and administrative duties such as answering the telephone, typing documents, filing, and liaising with clients. They are also known as general office clerks, administrative assistants, receptionists and office assistants. Responsible for answering the telephone and taking messages, greeting clients, data capturing, filing, responding to queries from […]

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JC-City Clerk

City Clerk Job Summary Also known as a municipal clerk or city secretary, a City Clerk works for the city council where they perform a range of clerical duties and legal requirements, such as recording the minutes of council meetings, filing municipal records, and drafting agendas. To excel in this role, you will need to

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JC-Business Manager

Business Manager Job Summary The role of a Business Manager is to supervise and lead a company’s operations and employees. They perform a range of tasks to ensure company productivity and efficiency including implementing business strategies, evaluating company performances, and supervising employees. Superb interpersonal and leadership skills are vital for this role, as good teamwork

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JC-Branch Manager

Branch Manager Job Summary Branch Managers are also responsible for monitoring sales and creating sales reports, training and managing staff, and asking clients for feedback.   To be successful as a Branch Manager, you must have strong leadership abilities and excellent organizational skills. A good Branch Manager can multitask and delegate duties to employees where

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JC-Assistance Project Director

Assistance Project Director Job Summary Assistant Project Managers assist Project Managers in the planning and coordination of projects, take on administrative duties, and independently manage some project elements. The Assistant Project Manager’s responsibilities include monitoring project progress, following up with stakeholders on the completion or delay of project phases, scheduling meetings, and maintaining project documents

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JC-Asisstant

Asisstant Job Summary An Assistant is responsible for the smooth and efficient running of an office through performing administrative and clerical duties, as well as providing reliable support for managers, staff, and office visitors. An Assistant is also known as an Administrative Assistant, Office Assistant, Personal Assistant, or Office Clerk. The Assistant provides reliable support

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All Training JICSI

Cara Termudah Meningkatkan Kemampuan Diri Program Certified Customer Service Professional (CCSP) Basic Concept of Customer Service Developing Relationships with Your Customers Customer Service in Different Organization Match Features & Benefits Communicate Effectively Deliver Service Excellent Through Teamwork Systems for Delivering Service Excellence Through Teamwork The Your Factor Previous Next Basic Concept of Customer Service Developing

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JC-Administrator

Administrator Job Summary Administrators support office operations and leadership by keeping workspaces and information organized and accessible and handling many of the planning and clerical activities. These professionals may also be known as Office Administrators or Office Managers The Administrator will oversee administrative and clerical activities, greet and direct office visitors, collect, organize, store, and

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