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Customer Support Specialist Job Summary Responding to customer queries in a timely and accurate way, via phone, email or chat. Identifying customer needs and helping customers use specific features. Analyzing and reporting product malfunctions. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful […]

Bank Teller Job Summary Conducting dozens of banks’ routine transactions within time limits and established guidelines. Assessing customer needs and introduce new products and services. Making sales referrals, suggest alternate channels and cross-sell products and services. Responsibilities: Conduct dozens of bank’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan

Front Desk Job Summary Keeping front desk tidy and presentable with all necessary material. Greeting and welcoming desks as they approach the front desk. Answering questions and addressing complaints. Responsibilities: Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests. Answer questions and address complaints. Answer all

Call Center Supervisor Job Summary Assisting in the formulation of targets for individuals and teams. Hiring and onboarding new employees. Answering questions from staff and providing guidance and feedback.   Responsibilities: Assist in the formulation of targets for individuals and teams. Hire and onboard new employees. Answer questions from staff and provide guidance and feedback.

Field Service Technician Job Summary Providing service and customer support during field visits or dispatches. Managing all on site installation, repair, maintenance and test tasks. Diagnosing errors or technical problems and determining proper solutions. Responsibilities: Provide service and customer support during field visits or dispatches. Tie workflow to schedule. Manage all on site installation, repair,

Field Service Representative Job Summary Undertaking all customer support tasks in external facilities. Operating efficiently to conclude all on-site installation, repair, maintenance and test activities. Guaranteeing that the work progress accurately follows the agenda. Responsibilities: Undertake all customer support tasks in external facilities. Operate efficiently to conclude all on site installation, repair, maintenance and test

Help Desk Manager Job Summary Managing the help desk team and evaluate performance. Ensuring customer service is timely and accurate on a daily basis. Recruiting, training and supporting help desk representatives and technicians. Responsibilities: Manage the help desk team and evaluate performance. Ensure customer service is timely and accurate on a daily basis. Recruit, train

Duty Manager Job Summary Handling customer and employee issues. Overseeing operations, including maintenance, cleanliness and efficiency. Ensuring that security and safety regulations are met. Responsibilities: Keep track of monthly, quarterly and yearly goals. Work with management to assess and improve processes and policies. Monitor and report on revenue and cash flow. Uphold and enforce company

Administration Job Summary An Administrator provides office and administrative support to either a team or individual. This role is vital for the smooth-running of a business. Duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Additionally, Administrators are often responsible for specific projects and tasks, as

Payroll Officer Job Summary A Payroll professional is responsible for processing payroll, remitting payroll taxes and government reporting as well as preparing monthly, quarterly and year-end payroll statements. A Payroll Supervisor/Manager will ensure compliance with government regulations, establishing and implementing policies on matters such as payroll advancements to employees and the hiring, training and supervision