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Telemarketer Job Summary Telemarketers sell products or services to customers by contacting them telephonically from a directory.  To be successful as a Telemarketer you should have a positive attitude and excellent telephone etiquette. The ideal Telemarketer will remain calm and professional under pressure and always treat clients with respect. Responsibilities: Contact potential clients telephonically. Read […]

Technical Account Manager Job Summary A Technical Account Manager provides technical support to customers before and after a sale. The Technical Account manager will work with the client to build strong relationships and ensure customer satisfaction.  To be successful as a Technical Account Manager, you should have excellent technology skills and knowledge, as well as

Team Leader Job Summary A Team Leader leads, monitors, and supervises a group of employees to achieve goals that contribute to the growth of the organization. Team Leaders motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility.  To be successful as a Team

Service Writer Job Summary A Service Writer’s responsibilities revolve around the needs of the customer. He or She acts as a liaison between customers and service-related businesses that provide repairs and maintenance. The Service Writer most often works in the Automotive industry and facilitates transactions between customers and the company. To be a successful Service

Service Manager Job Summary A Service Manager manages the service department team and handles customer service interactions, reports, and repairs. The Service Manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors, and ensures repeat customers. To be successful as a Service Manager, you should display a strong sales-minded attitude as well

Relationship Manager Job Summary Relationship Managers build strong relationships with customers and business clients. They seek out new business opportunities, advise clients on product/service solutions that meet their needs and resolve any issues or complaints. To be successful as a Relationship Manager you should be able to build positive, long-term relationships and support clients in

Member Service Representative Job Summary Member Service Representatives are responsible for receiving and processing inquiries, concerns, requests, and complaints from members and potential members on the phone or in writing. To be successful as a Member Service Representative you should have strong customer service skills and enjoy working with people. A top-notch Member Service Representative

Fast Food Cashier Job Summary Fast Food Cashiers process orders and collect payments from customers in a fast food restaurant. Their chief duties include greeting customers, responding to inquiries, and maintaining public areas. Because a fast food cashier is an entry-level job, there are no formal education requirements. Responsibilities: Welcome customers and help determine their

Customer Support Representative Job Summary Also known as a Customer Service Representative, a Customer Support Representative acts as a liaison, providing information and resolving any issues a customer may be experiencing with products and services. To be successful as a Customer Support Representative, you should stay informed about product and service specifications and maintain good

Customer Support Manager Job Summary Customer Support Managers lead teams of Customer Support Specialists to ensure that clients receive assistance with the technical aspects of products or services. Customer Support Managers ultimately seek to maximize customer retention, thereby improving the profitability of the company for which they work. The ideal candidate will have proven experience