Jakarta International Customer Service Institute (JICSI)

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JC-Executive Secretary

executive-secretary Job Summary Maintaining executive’s agenda and assist in planning appointments, board meetings, conferences etc. Attending meetings and keep minutes Receiving and screening phone calls and redirecting them when appropriate Executive secretaries must be quick professionals with great time-management and multitasking abilities. It is with their diligence and competence in their work that executives can […]

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JC-Administrator

ADMINISTRATOR Job Summary Booking meetings and scheduling events Ordering office stationery and supplies Maintaining internal databases The Administrator should be highly organized and able to multitask with ease. The Administrator’s main tasks include managing office equipment, booking meetings and events, arranging travel and distributing mail. Our ideal candidate has experience as an Office Administrator, Secretary

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JC-Administration Manager

administration manager Job Summary Planning and coordinating administrative procedures and systems and devising ways to streamline processes Recruiting and training personnel and allocate responsibilities and office space Assessing staff performance and provide coaching and guidance to ensure maximum efficiency A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed

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JC-Office Administrator

Office ADMINISTRATOR Job Summary Coordinating office activities and operations to secure efficiency and compliance to company policies Supervising administrative staff and dividing responsibilities to ensure performance Keep stock of office supplies and place orders when necessary The tasks of the office administrator will include bookkeeping and mentoring office assistants. The ideal candidate will be competent

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JC-Sales Consultant

Sales CONSULTANT Job Summary Ideal candidate should be able to use statistical analysis software and provide reports on sales and marketing metrics. You will collaborate with the sales team and the marketing department to achieve business goals. Learning the products and services offered, including the sales terms. Setting targets for the sales department. Collaborating with

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JC-Sales Engineering

SaLES ENGINEERING Job Summary Responsible for selling into new prospects as well as farming back into existing customers to ensure high renewal and customer satisfaction levels. Measures of success include new customer acquisition rates, renewal rates, up-selling, cross-selling, customer satisfaction and contribution to overall sales team and business success. Supporting sales executives with solution selling

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JC-Sales Manager

sales manager Job Summary Responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management. Achieving growth and hitting sales targets by successfully managing the sales team. Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence. Managing recruiting, objectives

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JC-Sales Administrator

sales administrator Job Summary Processing orders via email or phone. Checking data accuracy in orders and invoices. Contacting clients to obtain missing information or answer queries. Responsibilities: Process orders via email or phone. Check data accuracy in orders and invoices. Contact clients to obtain missing information or answer queries. Liaise with the Logistics department to

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JC-Telemarketing

Telemarketing Job Summary A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints. Responsibilities: Cold call people using a given phone directory

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JC-Telesales

telesales Job Summary An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. Contacting potential or existing customers to inform them about a product or service using scripts. Answering questions about products

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