Jakarta International Customer Service Institute (JICSI)

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JC-Sales Executive

Sales Executive Job Summary Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. Responsibilities: Conduct market research to identify […]

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JC – Sales Representative

Sales Representative Responsibilities: Prospect and qualify new sales leads. Schedule meetings and presentations with prospects. Create, plan, and deliever presentations on company products. Track all sales activities in company CRM system and keep current by udpating account information regularly. Communicate customer and prospect product pain points to appropriate departments. Maintain a well-developed pipeline of prospects.

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Call Centre Customer Care

The Call Centre Customer Care MODUL 1 – PENDAHULUAN Pada pendahuluan ini kita akan membahas bagaimana telpon dan internet mempengaruhi hubungan perusahaan dengan  pelanggan, apakah itu bagian dari produksi, Apakah itu secara hubungan  positif maupun hubungan negatif, dan mengapa layanan pelanggan. Karena hubungan dengan pelanggan iutu sangat penting untuk meningkatkan kinerja perusahaan juga. MODUL 4

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