Jakarta International Customer Service Institute (JICSI)

JC-Sales Administrator

sales administrator

Job Summary

  • Processing orders via email or phone.
  • Checking data accuracy in orders and invoices.
  • Contacting clients to obtain missing information or answer queries.

Responsibilities:

  • Process orders via email or phone.
  • Check data accuracy in orders and invoices.
  • Contact clients to obtain missing information or answer queries.
  • Liaise with the Logistics department to ensure timely deliveries.
  • Maintain and update sales and customer records.
  • Develop monthly sales reports.
  • Communicate important feedback from customers internally.
  • Ensure sales targets are met and report any deviations.

Requirement:

  • Proven work experience as a Sales administrator or Sales support agent.
  • Hands on experience with CRM software and MS Office (MS Excel in particular).
  • Understanding of sales performance metrics.
  • Excellent organizational and multitasking skills.
  • A team player with high level of dedication.
  • Ability to work under strict deadlines.
  • Certification in Marketing, Sales or relevant field is a plus.