Video Modul 7 CCSP SPV / Tak Berkategori / By Rudyanto HP Manullang Video Modul 7 7.1 Difficult Customers 7.2 Why People Buy 7. 3 The Role of Behavioral Style 7.4 Handling Difficult Customer 7.5 Working with Internal Customers (Coworker) 7.6 Monitor the Result Handling Emotions with Emotion-Reducing Model